Never has it been more important to get back to providing good old fashion customer service. That’s why you need the First-Rate Customer Service Training Kit.

The Complete Performance Review Toolkit, 2nd Edition brings the BEST of today’s strategies, tools and training all together in one easy-access binder system.

This multimedia toolkit gives you know-how and training tools you can use immediately to foster a low-drama culture that motivates morale and productivity.

Here’s a no-fail way for you—and your entire staff—to learn easy essentials that make it easy to shine at business writing.

Are nitpicking and fault-finding common? Is “blame” the first reaction when things go wrong?

In this 90-minute webinar, employment law expert Allison West shows managers how to use fair and accurate documentation to handle employee issues — without opening the door to government enforcement, federal and state penalties or civil damages.

     

Workplace Training Center offers a wealth of resources that deliver effective management skills training, everything from multi-media toolkits, audio conferences and videos to online newsletters, interactive courses and online archives.

Upcoming Events

4/30/15 Why A-Players Really Don't Want to Work for You!
Hunter Lott reveals the surprising reason A-players come to organizations—and why they leave. You’ll benefit from his real-world insights and ready-to-use advice on what A-players do (and don’t) want.
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