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 Human Resources  >  Employee Management & Communications

Product Formats:

Audio CDs
 
“Oops, That Didn’t Go Well!” What HR and Managers Can and Can’t Say to Employees $229.00
It’s just too easy to say the wrong thing and bring on a lawsuit these days—which is why HR pro Mindy Flanigan has put together some of her best advice, so you’ll have the right thing to say in any awkward HR situation.
“Want This Job? Give Me Your Password.” Facebook Flops and Other Dangers of Social Media at Work $229.00
Can an online recommendation on LinkedIn come back to haunt you and your company? If an employee swears from a company Twitter account, who is responsible? Answers to HR social media nightmares.
“Why Are You Picking on Me, Boss?” Complaining Employees and Retaliation Claims $229.00
If an employee doesn’t like something you’re telling them, like, “You need to show up on time or you’re fired,” how easy is it really to cry, “You’re picking on me!” That’s how retaliation claims are born—and they’re easier to prove than you think.
10 Most Difficult Obstacles to Successful 360-degree Feedback—and How to Conquer Them $229.00
How you conduct your 360, from how you gather information to who sees that information, can make or break the process. Insight from veteran expert Dale Rose based on research and 20 years of client experience.
2012 Employment Law Update for HR $229.00
How do critical changes in employment law affect corporate HR policy this year?
Audio Conferences/Webinars
 
1/3/13: Managing Workplace Conflict: Who Are These People - and Why are They Driving me Crazy? $219.00
When people are driving you crazy at the office, it's easy to point fingers - but whether it's your fault or not, it still affects you. How not to feed into the drama...and maybe even make it better.
1/31/13: Gambling with Gift Cards: The Dos and Don’ts of Behavior-Based Safety Initiatives $219.00
There’s more than one way to motivate an employee—and before you hand out a steak dinner or another award, check here to see if you’re incentives are creating lasting change—or sabotaging it.
1/31/13: Smart Trust: Creating Prosperity, Energy & Joy in a Low-Trust World $229.00
How are some business leaders achieving amazing success—even in this difficult economic climate—when so many others are failing? Stephen M.R. Covey’s latest insights and research on the tipping point of trust.
5/29/13: Overcoming Deep Departmental Divisions: Repairing Relations and Communication between Departments $219.00
You work to win over clients and customers. But are you working as hard to win over your toughest clients—your co-workers? Astounding techniques for improved cooperation and communication between departments.
Books
 
101 Ways to Influence People on the Job $25.00
Did you know that the most successful communicators have never persuaded a single person in their lives? It's true. The key to their success: They've helped others persuade themselves!
21 Workplace Personalities: How to Say the Right Things at the Right Time $12.50
The advice presented in this tip book offers the best ways to communicate with a variety of workplace personalities, including: change resisters, chronic complainers, irate customers, nitpickers, office dictators, procrastinators and many more.
23 Ways to Impress People...And Get What You Want $25.00
This special report provides you with the best thinking on how to increase your influence and heighten the positive impressions that you make on the people around you at work.
476 Quick & Practical Ideas to Work Smarter and Succeed $12.50
This tip book provides powerful ideas for almost every aspect of workplace communication.
How Promotable Are You? $12.50
This entertaining and practical tip book provides 35 career-building "quizzes" that will help you become a valued peak performer at your organization.
Conferences/Seminars
 
Human Resources Training Camp $795.00
A 2.5 day event covering the essentials of employment law and human resource management.
Leadership Training Camp $695.00
A two-day event that offers a proven method for developing your leadership skills, while providing you with approaches for applying those skills in today's fast-paced corporate environment.
Multi-Media
 
A New Supervisor's Guide to Turning Around Poor Performers $287.00
This comprehensive multimedia product is full of action-oriented tips that will teach first-time supervisors how to plan and execute with confidence those sometimes uncomfortable coaching and feedback sessions.
Conflict Management Toolbox $675.00
Do you and your staff know how to react when conflict breaks out in your organization? Handled properly, conflict among employees can actually be healthy.
Essential Skills for Managing Conflict $287.00
This comprehensive multimedia product is full of action-oriented tips that will teach managers and their staffs how to confront conflict instead of allowing it to fester.
Manager's Success Toolbox $675.00
Often, managerial skills do not come naturally - they must be developed. Poor managers lead to increased turnover, loss of customers, litigation, and lost profits. You have made a huge investment in your managers and supervisors (or yourself).
Mastering Difficult Conversations $345.00
When managers are uncomfortable, they will avoid handling delicate situations. Give your supervisors the training they need to feel more confident, and deal with the problems before they do more harm.
Online Training Courses
 
Motivating Employees During Organizational Change $295.00
This course covers techniques that will help you guide employees through change.
Solving (Even More) People Problems On The Job $295.00
This course shows you how to deal with more behavior problems you may encounter in the workplace in a successful, tactful, and professional manner. The course also provides strategies for managing and changing someone’s behavior.
Videos
 
Achieving Peak Performance on the Job $149.00
Imagine yourself as more efficient, helpful and productive. You'd know exactly where to begin, what questions to ask and how to get the job done right every time. Believe it or not, it is possible.
Arrest That Stress: How to Depressurize Your Work Life $149.00
Workplace stress runs high all too often. Those of us who suffer from it know - it can be painful. The costs are emotional, physical and financial.
Communicating for Results: How to Be Clear, Concise & Credible $149.00
No matter what your role in the organization, communicating effectively is vital to getting things done and working productively with people.
Communicating With People on the Job $149.00
Make everyone in your organization an effective communicator.
Conquer the Chaos: The Best Ideas in Time Management $149.00
You can be successful at your job without working 60-hour weeks, straining your family life or going home every night feeling exhausted and frustrated. The key is to manage your time effectively.
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