Employee Management & Communications Audio CDs, Audio Conferences/Webinars, Books

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Management & Professional Development > Employee Management & Communications

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Audio CDs

"Am I Your Therapist or Your Boss?" Strategies to Keep You Sane during Insane Times	$229.00
Employees’ personal problems infringing on work time? We all hit a few snags from time to time, but when personal problems affect the team, how do you get everyone to refocus, re-engage—and leave the personal stuff at the door?

“Oops, That Didn’t Go Well!” What HR and Managers Can and Can’t Say to Employees	$229.00
It’s just too easy to say the wrong thing and bring on a lawsuit these days—which is why HR pro Mindy Flanigan has put together some of her best advice, so you’ll have the right thing to say in any awkward HR situation.

“Why Are You Picking on Me, Boss?” Complaining Employees and Retaliation Claims	$229.00
If an employee doesn’t like something you’re telling them, like, “You need to show up on time or you’re fired,” how easy is it really to cry, “You’re picking on me!” That’s how retaliation claims are born—and they’re easier to prove than you think.

10 Most Difficult Obstacles to Successful 360-degree Feedback—and How to Conquer Them	$229.00
How you conduct your 360, from how you gather information to who sees that information, can make or break the process. Insight from veteran expert Dale Rose based on research and 20 years of client experience.

Accelerating Growth and Profitability Through Customer-Driven Business Strategies	$229.00
To thrive in any business category today, satisfied customers are not enough.

Audio Conferences/Webinars

2/16/12: The Toyota Way to Lean Leadership, with Expert and Bestselling Author Jeffery Liker	$219.00
Developing lean leaders is the missing ingredient that even distinguished company programs fail to include as they work to create a culture of continuous improvement, according to Dr. Jeffrey Liker, author of “The Toyota Way” series.

2/23/12: Building a Magnetic Culture: How to Attract Top Employees, Engage Them, and Make Them Want to Stay	$219.00
High performers are your greatest asset—but in this competitive market, how do you recruit them, earn their loyalty, and keep them happy and productive? Proven methods from the groundbreaking book Building a Magnetic Culture.

2/23/12: Overcoming Deep Departmental Divisions: Repairing Relations and Communication between Departments	$219.00
You work to win over clients and customers. But are you working as hard to win over your toughest clients—your co-workers? Astounding techniques for improved cooperation and communication between departments.

2/8/12: Transferring Training to the Workplace: The Secret Sauce for Making it Stick	$219.00
Tired of spending hundreds of dollars and many hours on training—only to have employees forget most of it? Get more out of your training by making sure employees retain more with these few easy steps—here’s how…

2012 Audio Conference Season Pass	$499.00
Introducing the 2012 Audio Conference Series Season Pass

Books

21 Workplace Personalities: How to Say the Right Things at the Right Time	$12.50
The advice presented in this tip book offers the best ways to communicate with a variety of workplace personalities, including: change resisters, chronic complainers, irate customers, nitpickers, office dictators, procrastinators and many more.

23 Ways to Impress People...And Get What You Want	$25.00
This special report provides you with the best thinking on how to increase your influence and heighten the positive impressions that you make on the people around you at work.

252 Ways to Communicate Better, Work Smarter & Get Ahead	$12.50
This popular tip book provides 252 to-the-point and actionable tips...

476 Quick & Practical Ideas to Work Smarter and Succeed	$12.50
This tip book provides powerful ideas for almost every aspect of workplace communication.

Best Practices For Leaders: Quick Case Studies In Leadership	$25.00
This special report will provide you with only a few hours of reading.....but a lifetime's worth of advice on leadership.

Multi-Media

21 Workplace Personalities: How to Say the Right Things at the Right Time	$12.50
The advice presented in this tip book offers the best ways to communicate with a variety of workplace personalities, including: change resisters, chronic complainers, irate customers, nitpickers, office dictators, procrastinators and many more.

A New Supervisor's Guide to Motivation & Recognition	$287.00
This comprehensive multimedia product is full of action-oriented tips that will teach first-time supervisors how to hone their leadership skills so that they continually inspire and influence their people to excel in everything they do.

	A New Supervisor's Guide to Turning Around Poor Performers	$287.00
	This comprehensive multimedia product is full of action-oriented tips that will teach first-time supervisors how to plan and execute with confidence those sometimes uncomfortable coaching and feedback sessions.

	Am I Making Myself Clear? Get Your Point Across Whenever You Communicate	$387.00
	With the advice presented in this multi-media product, you will learn to communicate your message effectively so that you prevent confusion, mistakes, conflict, low morale and poor productivity.

	Bottom-Up Innovation: Unleash the Creative Intelligence of Everyone in Your Organization	$387.00
	If innovation stalls within your organization, you can’t be competitive in today’s ever-changing business world.

Online Training Courses

Do It Right The First Time: Paying Attention to Details	$295.00
In today’s competitive environment, attention to even the smallest details can mean the difference between success and failure.

It's Business, Not Personal: Taming Emotions in the Workplace	$295.00
This course provides tips for beating the odds when confronted with a highly emotional situation on the job. You will learn strategies for taming your emotions when dealing with you boss, coworkers, and customers.

Videos

Achieving Peak Performance on the Job	$149.00
Imagine yourself as more efficient, helpful and productive. You'd know exactly where to begin, what questions to ask and how to get the job done right every time. Believe it or not, it is possible.

Arrest That Stress: How to Depressurize Your Work Life	$149.00
Workplace stress runs high all too often. Those of us who suffer from it know - it can be painful. The costs are emotional, physical and financial.

Building Cooperation: How Everyone Can Win at Work	$149.00
This video shows how each person in the workplace benefits from cooperation.

Communicating for Results: How to Be Clear, Concise & Credible	$149.00
No matter what your role in the organization, communicating effectively is vital to getting things done and working productively with people.

Communicating With People on the Job	$149.00
Make everyone in your organization an effective communicator.