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Audio CDs
 
Would You Like Fries With That? Best Practices in Customer Service Up-selling and Cross- Selling $229.00
In a tightening economy, every company is turning towards increasing revenues through up-selling and cross-selling. But what does that REALLY mean, and what role does customer service play?
Why Most PowerPoint Presentations Stink ... And How to Be Sure Yours Don't $299.00
Join author and presentations coach Rick Altman as he shows you how to avoid the mishaps and mistakes that derail your message and undermine your credibility.
Voice Mail Strategies and Getting Past the Gatekeeper: No Nonsense Skills for Increasing Sales $229.00
If you are sick and tired of gatekeepers and voicemail keeping you from making sales, this is an event you cannot afford to miss!
Coping with CAN-SPAM Rules $229.00
Effective July 7, 2008, the Federal Trade Commission (FTC) has issued new rules and clarified many aspects of the Federal CAN SPAM Act.
Creating Breakthrough Direct Mail in an Online World that Can Double or Triple Your Response $229.00
In this comprehensive fast-paced session, you will discover the proven rules for copy, graphics, and strategies. Plus, you'll see how to maximize response, and profits by integrating the most advanced online strategies for the web.
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