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Tip Books & Special Reports
 
10-Second Sales Scripts $12.50
You don't need "tricks" and sneaky tactics to handle objections from prospects and customers.
Making Every Call Count $25.00
No matter how telephone-savvy you and your employees are, your company can benefit from a telephone skills audit. This new special report will help you assess the quality of your company's phone transactions.
Achieving Excellence In Customer Service $25.00
It's packed with tips and tactics you can put to use today to ensure top-notch customer service now - and beyond. And it's loaded with case studies of real-world companies that have developed blue-ribbon service organizations.