21 Workplace Personalities: How to Say the Right Things at the Right Time

Have you ever been so shocked by the behavior of a boss, employee or co-worker that you didn't know what to say? Do you work with a person whose personality is so different from your own that you have difficulty communicating? When you find yourself disagreeing with others at work, do you wish you could find the right words to ease tension and get the results you want?

If so, you're definitely not alone!

The advice presented in this tip book offers the best ways to communicate with a variety of workplace personalities, including: change resisters, chronic complainers, irate customers, nitpickers, office dictators, procrastinators and many more.

You'll discover the right things to say at the right time to the right people.

46 pages