Speaking to One Person or a Roomful

What is the one thing that helps people climb up that ladder of success more predictably than anything else? Aggressiveness? Nope. Putting in the most hours? Heck no! It's the ability to say the right thing, and say it well, even under difficult circumstances.

In this video, you'll discover how to enhance the two most primary communication tools: your tone of voice and your body language. And you'll learn the exact words to say - and what to do - in difficult situations. You'll gain so much confidence when you feel in control, whether you're speaking to one person... or a roomful!

Format:

22 min

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Includes:

A Program Guide is included with each video. This 12-page resource is yours to copy and distribute at in-house training sessions.

This video is for:

For managers and employees who want to learn the three keys to successful speaking that will help them maintain poise when conversations get tough.