Winning Standards for Managing a Great Hotel Sales Department

In tough economic times, your Sales department can blame their business on "the economy," or develop new ways to solicit, service and close more business. In the toughest economies, the best hotels will compete and win by operating efficiently, soliciting and closing the competition's business and working smarter than ever. Since many hotel Sales Managers have not sold in a recession, this audio conference will help Senior Managers and Directors lead their team to achieve results that will monopolize the market and help them play as winners.

As most markets become more competitive with new hotels, more space, increased occupancy and revenue goals, it's more important than ever to direct your Sales Department to achieve excellence. Setting high standards, rewarding and maintaining extraordinary results, developing new markets and expanding revenue streams are all areas that are now more critical than ever. Many current sales managers, sales directors and general managers with an interest in Sales may have never experienced the changing market that is gaining momentum.

This session will focus on the Systems, Standards and Support that is needed to address new challenges. Hiring the right team, business recruiting, group market development, one-call closing, managing sales results will be discussed as the first steps to helping your sales team achieve their potential. Designed for senior Sales Managers, Sales Directors and General Managers with a Sales interest, this audio-conference will give immediate tools to recruit and retain staff and maximize results.

Learning Objectives:

Presented By:

Tom Pasha
President
Contact Planning

Tom Pasha, President of CONTACT Planning, spent over 20 years in Sales, focusing on opening and under-achieving hotels. Tom opened four hotels and the Hyatt National Sales Office in Omaha , developed sales training for CVB's and hotel companies. He won Sales Manager of the Year, Sales Director of the year, and helped direct the Sales Team of the Year, all in challenging hotel environments. He has presented Sales and Management sessions to Ritz Carlton, Four Seasons, Hyatt, and convention bureaus worldwide.

As a senior hotel manager, he has presented graduate hospitality classes to Northwestern University, Cornell, George Washington University and the Conrad Hilton Hotel School. He presents Sales Skills Seminars to CVB's and hotel sales departments nationwide.

Tom went into meeting planning and founded CONTACT Planning, a national meeting planning company with headquarters in Orlando, Florida. The company concentrates on corporate and association events that include golf. Tom personally booked over 50,000 room nights and 12,000 rounds of golf at clubs and resorts nationwide, working with premier corporate and association accounts.

Continuing Education:

Product Options:

If you have problems registering online, or have any questions, please call our customer service department at 1-800-431-7571.

Length: 1 hour 30 minutes