Mastering Difficult Conversations
Conduct Difficult Conversations With Confidence!
Even the best managers have difficulty addressing certain topics in the workplace. However, when issues threaten to hurt teamwork, morale, productivity and bottom line results, managers must step in and correct the problem. Give your managers the tools they need to master these difficult conversations!
Mastering Difficult Conversations, a multimedia training toolkit, gives you everything you need to quickly and easily handle even the most awkward situations.
Managers will learn how to:
Note: Mastering Difficult Conversations is designed to train a group, or it can be passed around to individuals as a self-study course.
This toolkit contains:
When managers are uncomfortable, they will avoid handling these critical situations. This can lead to poor morale, lower productivity, even lawsuits. Give your supervisors the training they need to feel more confident, and deal with the problems before they do more harm.
Remember: Your satisfaction is guaranteed. If you are dissatisfied for any reason, you can return this product within 30 days for a complete refund.
Click here to view the Table of Contents.