Outcomes Based Construction Programs

Successful patient outcomes are the drivers that should be governing our facility planning and design decision making. Despite our noblest of intentions, in too many instances where people were hospitalized for care, clinical outcomes fell short of expectations. Too many patients have become the victims of unnecessary death and/or serious injury during their hospital stays. When the root causes of such occurrences are revealed, thirty-three percent of the time such events are tied in some way to the physical environment.

It is time for health care provider organizations and professional firms to revolutionize our facility planning and design process to better respond to our evolving needs. During this session, the process required for an outcomes based construction program will be discussed along with a project case study.

Learning Objectives:

• Examine the serious risks to patient safety, efficient operations/functionality and financial viability when outcomes targets are only a sideline in a project.
• Understand the value-added of centering facility planning and design around favorable patient clinical outcomes.
• Grasp the necessary adjustments to the process in an OUTCOMES BASED CONSTRUCTION PROGRAM; develop a commitment to rethinking the capital construction process in order to highlight patient outcomes measures.
• Review complimentary project outcomes report card and other project templates distributed by Speaker.
• Participate in open forum question/answer discussion.

Presented by:

Constance Nestor, FACHE

In her role as Corporate Director of Strategy Planning and Design at Advocate Health Care, Ms. Nestor oversees system-wide projects, leads the standards development program and is developing a research and development laboratory. Advocate is a growing healthcare system with over a dozen hospital campuses, nearly 30,000 employees plus 300 facilities.

Prior to joining Advocate, Ms. Nestor served as Principal and Practice Leader for Planning at RTKL (the 4th largest international healthcare planning and architectural design firm) and as Principal for the Facility Planning/ Capital Resource Management Practice at Chi Systems, a prominent healthcare management consulting firm. She is known in the industry for her thoughtful futurist perspectives, is widely published and speaks regularly at national forums.

Ms. Nestor serves as a Fellow and an Ambassador at the American College of Healthcare Executives, serves on the University of Illinois Chicago School of Architecture Advisers Committee to the Master of Science in Architecture in Health Design Program, Chairs the IFMA Health Care Council Standards Development Committee, serves on the Global Health and Safety Initiative Built Environment and Research Committees and served on American Institute (AIA) of Architects IHFPB Certificate of Need Guidelines Recommendations Task Force. She holds a Master of Architecture degree from Washington University and is currently enrolled in a PhD program at the Illinois Institute of Technology College of Architecture.

In her free time, Constance enjoys hiking, painting and spending time with family and friends.

Who would benefit from this program:

• Facility Managers
• Facility Directors
• Architects
• Designers

Continuing Education:

• This program meets the requirements for CHFM and CHSP Continuing Education Credits.

Product Options:
Audio Conference CD Only: $199.00 (includes S&H)

If you have problems registering online, or have any questions, please call our customer service department
at 1-800-431-7571.

Length: 1 hour 30 minutes