Engaged Employees, Profitable Company

Even the most optimistic among us have to recognize that the down economy, company budget cuts, lay-offs and the resulting overwork to compensate for less people have impacted employee morale. Even with a recovery ahead and the economic forecasts brightening, many organizations are worried about the lasting effects within their companies and on their people.

What is the financial hit of low morale and disengaged employees to a company? Research shows that the effects are far reaching, touching almost every segment of your company. Poor employee engagement can keep you from improving profitability, providing effective customer service, and implementing new projects. The future costs could be high employee turnover, as the job market begins to open up and key employees seek greener pastures.

When you create a culture of engaged, satisfied employees, you can increase loyalty and really bring out the best in each individual. Just as low morale touches every part of your business, productive engaged employees will be your ticket to driving revenue growth, going after increased profits, improving customer service, and much more!

Grow your business in 2010 through positive employee engagement. Expert engagement consultant Brad Federman will not only guide you through the multiple aspects and effects of employee engagement—he will show you how to apply these best practices in easy and actionable ways, ways that will take 2010 from being a good year to an amazingly outstanding year for you and your employees!

Learning Objectives:

• Define employee engagement.
• Recognize the five most common mistakes when tackling employee engagement.
• Discover the three core tenets to engaging employees.
• Identify the four levels of employee engagement.
• Identify the four levels of organizational engagement.
• Discuss the three key factors necessary to analyzing employee engagement.
• Explore best practices in building employee engagement.

Presented by:

Author, Speaker, Trainer, Consultant and Entrepreneur. Brad Federman is the Founder and President of Performancepoint, a leading performance enhancement company, best known for turning strategy into execution, improving sales and service achievements, and driving stronger employee commitment and engagement.

Brad Federman has 20 years of experience in sales, operations, product development and performance improvement as a professional, a leader, an executive and a coach. He also has experience in various aspects of Human Resources, including compensation, recruiting, change management and instructional design. Brad has previously held positions with Accenture, Norrell Services and Humana, Inc. He holds a B.A. in Communications from the University of Maryland and a M.Ed. in Human Resource Development from Vanderbilt University.

Brad has traveled the globe consulting in North America, Asia, Europe and the Middle East. He has worked with organizations and their leaders across many industries, including FedEx, WPP, Havas, MPG, Kaiser Permanente, Mayo Clinic, Blue Cross Blue Shield, IKON Office Solutions, Warner-Lambert, Educational Testing Service, Deloitte and Touche, Hewitt and Associates, Gillette, Polo Ralph Lauren Corporation, Wal-Mart Stores, Inc., PNC Financial Services, U.S Surgical Corporation, AT&T Wireless, Dow Chemical Company, Nextel, Entergy, Genentech, Amgen, WellPoint Health Networks, Tyson Chicken, Suburu of America, EDS, New York Life, Goldman Sachs, Buckeye Technologies Inc., the Internal Revenue Service and AARP.

A featured speaker at various international conferences and business meetings, Brad has been interviewed for articles in numerous publications including Fortune Small Business, Los Angeles Times and HR Magazine. He is the author of Employee Engagement: A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty, published in August 2009.

Who would benefit from this program:

• HR Managers
• HR Directors
• HR Professionals

Continuing Education:

• This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Recertification Institute (HRCI).

Product Options:

• Audio Conference CD Only: $229.00 (includes S&H)