Manage Conflict Before It Spins Out Of Control
Do you and your staff know how to react when conflict breaks out in your organization? Handled properly, conflict among employees can actually be healthy. But mismanage conflict and it will poison morale, drive good people out the door, or lead to grievances and even violence.
That's why we put together Meetings-in-a-Box: Conflict Management Toolbox a training resource that will teach you, your managers, and your staff how to handle the friction that comes when diverse personalities work together.
This "toolbox" includes six training videos, each with accompanying written materials that teach proven, effective ways to deal with conflict in the workplace. The topics include effective tactics for handling:
- Difficult workplace personalities-like "backstabbers" and "dead weights."
- Poor employee behavior-such as a coworker mismanaging meetings and wasting other employees' time.
- Criticism-learn how to give and receive criticism effectively to help you and others improve performance.
- Diverse personalities-prevent team breakdowns and maintain momentum.
- Touchy situations-such as what to do when someone asks you to lie or when a coworker demands too much.
- And more!
Best of all, this training resource has been designed so that it can be given to a group, or it can be a self study course that employees can do in their own time.
You have so much to lose if you don't manage conflict properly. Why take that chance when you can provide your staff with proven techniques to deal with conflict before it intensifies?
Train your staff, and yourself, how to resolve conflicts before they escalate. Don't let unresolved issues damage your organization's morale, undermine team goals, or escalate into expensive legal issues. If your staff can prevent just one conflict from erupting into a major issue, this toolbox will pay for itself. But we are confident it will do much more than that.
BONUS #1: You will also receive three audio CDs that you and your staff can listen to as they drive to and from work, or at your leisure:
- Getting Along at Work
- Resolving Conflict
- Manager's Edge: Managing Conflict in the Workplace
These audio conference recordings carry CEUs (continuing education credits) and usually sell for $199 each. That's a $597 value - FREE when you order the Conflict Management Toolbox.
BONUS #2: 40 Common Conflict Flashpoints, gives you easy, practical strategies for facing 40 everyday workplace dilemmas. Learn what to do when: your boss blames you, or when a customer asks you to bend the rules, a staff member cries "favoritism," an employee is chronically late, when you are asked to lie, and many more. A $25 value - free when you order.
Many of our competitors charge $295, $495, even $995 for a single training video. Bought separately, these training resources cost over $1,500. But right now, Meetings-in-a-Box: Conflict Management Toolbox is on sale for 15% off the regular price of $795 -
get it now for only $675. That's less than many of our competitors ask for a single training video!
Try it risk free. Try Meetings-in-a-Box: Customer Service for 30 days. If it doesn't save you many hours of preparation time, and improve your customer service training, just send it back for a full refund.
Make your training budget go farther
Most employee training consists of classes, seminars, or conferences. These are expensive, and you pay for each class for each attendee. This program can be used over and over again for all new staff members as they come along, saving you money. No per person costs and no ongoing fees are required. Improve your customer service training program and save training budgets at the same time.
Remember, its risk free. If you are not satisfied, return it for a full refund.