Am I Making Myself Clear? Get Your Point Across Whenever You Communicate

With the advice presented in this multi-media product, you will learn to communicate your message effectively so that you prevent confusion, mistakes, conflict, low morale and poor productivity.

This product includes a 17-minute video that shows you how to:

• Communicate so that everyone fully understands your message and knows how to act on it
• Give clear instructions that get results
• Address employee performance issues
• Gain buy-in and support for your ideas
• And more!

This product also includes a CD-ROM with the following materials:

Trainer’s Guide

• The Training Session Format prepares you for running your training session, walking you through each step, from writing the meeting agenda to handing out certificates of completion.
• The Video Guide outlines the video and includes discussion points you can use to spark conversations among your trainees.
• The Group Exercise is a team-building activity that will energize your trainees and reinforce the lessons presented in the video.
• Customize and award a Certificate of Completion to everyone who completes your training session!

Viewer’s Guide

• The Video Guide outlines the video and provides extra tips trainees can put to use immediately. It's a reference tool they can turn to again and again--long after the training session is over.
• The Practice Exercises encourage trainees to continue to develop their skills.
• By taking the Assessment Quiz, trainees discover their weakness so that they can focus on improving in those areas.

Customizable and Print-Ready Forms: Quiz and answer key, certificate of completion, training session format, print-ready Viewer’s and Trainer's Guides.

For a preview of this video, start the file below. Please allow a minute for the video to load.

Having trouble viewing the preview? Click here to view the video on YouTube.