Managing High-Maintenance Employees

A webinar with talent management guru Roberta Matuson
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Are you exhausted from trying to manage a high-performing employee who has an absolute genius for disrupting your day with personal issues and coworker conflict?

Then change the dynamics: Trade your referee shirt for a coach’s hat, turn disrupters into collaborators and make divas great team players.

Sound impossible? It’s not. In fact, it’s easy!

Register now for Managing High-Maintenance Employees. In this 60-minute webinar, talent management guru Roberta Matuson will give you a complete action plan for managing high-drama high performers. You’ll come away with proven tactics you can use immediately to minimize disruption, distraction and discord.

Turn divas into team players. Plus, it’s not just about managing the conflict and limiting the need for personal-life coaching. You’ll also learn how to harness high performers’ strengths to not just to cooperate but to collaborate.

Reserve your space now to raise productivity and turn down the stress. Learn how to:

  • Manage high-maintenance employees, using simple—but effective—techniques
  • Avoid common management practices that make things worse
  • Keep personality and personal issues from disrupting the workplace
  • Transition from referee to coach
  • Promote collaboration among team members
  • Recognize the five signs that indicate your interaction with a high-maintenance employee is off the tracks
  • Know when it’s time to let even a top performer go

Register now for Managing High-Maintenance Employees and get the know-how -- and breathing room -- to get everyone focused on teamwork and productivity.

Expert training

Roberta Matuson

For more than 25 years, Roberta Matuson, president of Matuson Consulting, has helped leaders in such Fortune 500 companies as Best Buy, New Balance, and The Boston Beer Company achieve dramatic growth and market leadership by developing and maximizing the talents of employees, managers and executives.

She is the person that top employment site Monster and global retail giant Staples turns to for advice on talent. She is the author of the international best-seller, Suddenly in Charge (Nicholas Brealey, 2011), a Washington Post Top 5 Business Book for Leaders, and Talent Magnetism (Nicholas Brealey, October 2013). She is also an expert blogger for Fast Company and Forbes.

Roberta is one of a handful of people who have appeared as a guest of Bill O’Reilly’s on Fox’s O’Reilly Factor and left the show unscathed.

Continuing Education:

 HRCI

This program has been approved for 1.0 recertification credit hour through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website. The use of this seal is not an endorsement by HRCI of the quality of the program. It means that this program has met HRCI's criteria to be pre-approved for recertification credit.

Why a PBT Audio Conference is Right for You:

Money Back Guarantee
  • Fast, convenient learning without any out-of-office time lost.
  • No travel-related expenses or complications.
  • The perfect way to train as many employees as you like.
  • 100% Guarantee: If you are dissatisfied, you are entitled to a complete refund.

If you have problems registering online, or have any questions, please call our customer service department at
1-800-780-4066 ext. 208.

Length: 1 hour



QuantityPriceProduct Options
$207.00 Audio CD (Includes S&H)
$197.00 On-Demand (Available for 14 Days)



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