Voice Mail Strategies and Getting Past the Gatekeeper:
No Nonsense Skills for Increasing Sales

Voicemail and Gatekeepers - We love them because they let us ignore calls we don't want to take, or prepare for calls we'd rather not take right now. We hate them because they also let our prospects do the exact same thing - including ignoring calls from us!

Like all business tools, gatekeepers and voicemail can be a double-edged sword. But the fact of the matter is, if you know how to manage them, you'll never again have to blame voicemail or gatekeepers for not closing enough business.

If you are sick and tired of gatekeepers and voicemail keeping you from making sales, this is an event you cannot afford to miss! You will also have the opportunity to ask question specific to your situation at the end of this presentation.

Learning Objectives:

• Identify the BEST voicemail technique for getting calls returned!
• Recognize methods designed to position yourself as a trusted advisor that a gatekeeper wants to let through.
• Implement outrageous presales ideas to ensure that the gate keeper will want let you though.
• Develop emails that encourage return calls

Presented By:

Colleen Francis, C.S.P.

Colleen Francis is driven by a passion for people-motivating them to reach for the highest standards of success. For over 15 years, she has studied the business habits of the top 20% of sales performers in organizations of all sizes and shapes-from Fortune 500 companies, to small- and medium-sized businesses. Through her company, Engage Selling Solutions, Colleen has condensed that winning formula into an internationally acclaimed sales-training approach, helping sales and marketing professionals everywhere achieve their maximum potential.

Distinguished by the Canadian Professional Sales Association as a Certified Sales Professional (C.S.P.), Colleen thrives on challenging conventional assumptions about the winning edge needed to stimulate profits, grow new markets and sustain a loyal customer base. Her savvy, no-nonsense approach to sales is rooted in the belief that there really isn't a single magic formula to success. Rather, her researched, field-tested approach is about emulating the winning way of those top-20% achievers. Colleen helps find ways to consistently apply a common-sense process for working with, listening to, and tending to the needs of customers.

Ask any of Colleen's clients about why they call on her services-again and again-and you're likely to hear a common ref rain: she inspires results! Her refreshing candour, her genuine, sincere message, and the personal experiences she relates as a top-ranked sales executive all are inspiring motivators for sales and marketing professionals who strive to get to the top...and stay there. Just as important, Colleen is unwavering in her commitment to sales-training that makes a lasting and meaningful impact on the corporate bottom-line. That's why her services are regularly sought by leading private- and public-sector organizations across North America. These include Canada Post, Corel J D S Uniphase, Eastern Financial, Ajilon, Clarica Life Assurance, the Government of Canada, Bell, and Skyline.

Testimonials:

"Colleen, your technique for using voicemail more effectively has increased our sales call success rate by 80%!"
- Jerry Everett OnConference

Who will benefit from this program?

• Sales Managers
• Sales Professionals
• Marketing Managers
• Marketing Professionals
• Supervisors
• Managers
• Team Leaders
• Executives