Business Communications Is A Contact Sport!

Do you know the critical elements that are essential to outstanding business communications. Learn from Bert Decker what the top executives need to know, and often don't. This session will expand upon the basics of business communications. In the first 60 minutes, Bert will talk about the importance of thinking on your feet, overcoming hostile objections, moving yourself from communicating information to communicating influence. He will encourage you to gather your toughest questions for the last 30 minutes of this 90 minute session, when he will answer them based on 25 years training and coaching top executives, managers and sales leaders.

Learning Outcomes:

• List the five biggest mistakes CEO's make in their communications.
• Recognize how to move from emotional intelligence to emotional influence.
• Ensure you always have a focused, listener-based message.
• Identify how to use the power of the eye and ear to connect.
• Recognize how to more effectively 'think on your feet.'
• Incorporate Stories and OPE in your presentations.
• List the behavioral essentials for connecting with any audience.
• Identify "Thin slicing" and educating your First Brain (Adaptive Unconscious).
• Explain how to use the Q and A session well, and knowing the Do's and Don'ts.
• Choose the right medium for the right message: Face-to-face, phone or email?
• Avoid PowerPoint abuse!

Presented By:

Bert Decker
CEO
Decker Communications Inc.

Bert Decker is an executive and entrepreneur, who was also NBC's TODAY Show communication expert on the U.S. presidential debates, a film writer and director, and co-producer of an Academy-Award winning documentary. He is a coach to Charles Schwab, Olympic champion Bonnie Blair and hundreds of other executives, athletes and leaders. The author of the classic on persuasive public speaking, You've Got To Be Believed To Be Heard, he also founded and built the $10 million international communication training company, Decker Communications, Inc. Bert lives in San Francisco with his wife, Dru Scott Decker, who is also an author and speaker.

Continuing Education:

• This program has been approved for 1.0 recertification credit hour toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage.

Product Options:

Audio Conference CD Only: $229.00 (includes S&H)