Difficult People Wasting Your Time?
Neutralize Them and Win Back Your Office

What a waste of time! Instead of having a productive meeting, you find that your team once again butts heads and gets locked in power struggles instead of making any real progress.

Or maybe you find yourself having to spend an afternoon mediating between warring factions in your department, instead of getting work done that would be more profitable for you and for the company.

Or maybe the stress of dealing with your difficult associates is making you a cranky, impatient, difficult person, which only makes matters so much worse.

Either way, when you have even one difficult person in your midst throwing a wrench in the machinery, it costs you. You pay in frustration, high stress levels, and lots of lost productivity. You may even find that your star performers, tired of putting up with and coping in such a dysfunctional environment, head for greener pastures.

What’s worse, all the stress and frustration can trigger you and others to be difficult too, only adding fuel to the dysfunctional fire.

It’s time to bring some civility back to the workplace and gain some coping skills that actually work in handling toxic personalities and bad attitudes.

Sign up today for this reality-based, accredited training session on difficult personalities in the workplace. You’ll not only learn about the difficult personalities that will damage your team - you’ll also learn what triggers may cause you to become that dreaded difficult person - and how to stop it!

Margaret Meloni, executive coaching consultant, has been teaching professionals for over 20 years how to deal with the diverse, and too often difficult, personalities they encounter in their workplaces and throughout their careers. Now, she brings her personal brand of experience-based insight to this practical, accredited training session.

Bad attitudes don’t have to prevail anywhere in your organization, nor do they have to get the better of you. Sign up today to find out how a few simple behavioral changes can make a huge difference in your workplace culture, your productivity, and ultimately your bottom line.

Learning Objectives:

• There’s more than one type of personality that can damage your team. How does each one affect you?
• Like each other or not, you have to get the work done. How do you formulate a plan and develop strategies for dealing with difficult co-workers and employees, so that you can work effectively together?
• Is the tension driving you crazy? Understand the triggers that can cause you to become a difficult person.
• Control your own behavior, because ultimately in any given situation you are the only person you can control.

Presented By:

Margaret Meloni

Margaret Meloni, an executive coaching consultant with over 20 years of experience, supports professionals as they deal with those random systems called human beings. Her clients master the technical and the human side of the workplace.

She holds a B.S. in Business Administration and an M.B.A. from California State University, Long Beach. She is also a certified Project Management Professional (PMP) through the Project Management Institute and an instructor at the University of California in Irvine and the University of California in Los Angeles.

A dynamic speaker who combines inspiration, common sense and a dash of humor, Margaret has spoken at technology conferences and events hosted by the Association of Information Technology Professionals, The Project Management Institute and The International Institute of Business Analysis.

Find out more about Margaret on her Web site.

Who would benefit from this program:

• HR Managers
• HR Executives
• HR Professionals

Continuing Education:

• This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Recertification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at the HRCI homepage.

Product Options:

• Audio Conference CD Only: $229.00 (includes S&H)

Length: 1 hour 30 minutes